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Corporate Profile
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The Austrian Airlines Group provides an attractive portfolio of services in the scheduled, cargo and charter segments. Top levels of quality and punctuality, an outstanding price-performance ratio, a dense network of connections via the central Vienna hub, individualised fare selection options and the proven Austrian touch are just some of the features used successfully by the Group to distinguish itself from competitor airlines. In line with the “Focus East” strategy, the main markets of the Austrian Airlines Group are its Central and East European services and connections to the Middle East. Long-haul services to North America and the Far East complete the Group’s product range.
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Modern fleet
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Our average aircraft age is below the European mean. This makes our fleet one of the most modern in the world.
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Around the world via the Vienna hub
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Vienna’s domestic airport, Vienna International Airport, uses superior infrastructure, while its highly efficient handling of incoming and outgoing aircraft ensures the fast, comfortable transfer of our passengers. The airport’s average transfer time of just 25 minutes is unique in Europe, in fact. Should you ever have a longer time to wait until your departure, Vienna International Airport also offers generous and newly designed lounges to help you while away the time until your departure in the most pleasant and harmonious atmosphere.
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Product and Service
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In the airline industry, constantly improving product and service quality is a crucial success factor. As a quality carrier, therefore, the Austrian Airlines Group is implementing a range of measures aimed at the ongoing expansion and optimisation of its product range. The new basis for this is a wide-ranging quality and service offensive. Launched in 2006, the new campaign is designed to emphasise the differentiation of the company from competitor airlines. Numerous new and attractive features were created, ranging from free snack service in the economy class through to lounges and ground services. The policy has been a successful one: a series of recent industry surveys have seen the Austrian Airlines Group receive top rankings in quality and customer satisfaction categories.
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