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Transfer of data to foreign authorities  
Please note: Like all other airlines we are legally obliged to pass on our passengers' personal details from our reservations system to some foreign authorities. Click here for more information about this.
 
Data capture for foreign authorities
 
Some countries legally or officially require airlines to pass on passengers' personal data from their reservations systems to the responsible government authority. These states are listed below. Click on the respective state to find out what information is passed on
For information, complaints and enquiries about your personal details, please contact us on tel.: +43 (0)5 1766 1000 (local rate throughout Austria, Mon-Sun & public hols. 8.00 a.m. – 8.00 p.m.) or at the following e-mail address: AustrianInternet@austrian.com
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Further information on transfer of data to the US and Canadian authorities:

FAQs by Austrian Airlines

Austrian Conditions of Carriage

FAQs by the European Union Commission

Agreement between the European Community and the United States of America on the processing and transfer of Passenger Name Record (PNR) Data by air carriers

Agreement between the European Community and the Government of Canada on the processing of Advance Passenger Information and Passenger Name Record data

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