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| Customer Relations North America |
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| We welcome any comments you have about your travels with Austrian Airlines. Your feedback is especially helpful in our ongoing efforts to better meet your needs. |
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If you live in North America and would like to share your comments about your travel experience, please contact us at:
Austrian Airlines Customer Relations
17-20 Whitestone Expressway
Whitestone NY 11357
Or you may send us an e-mail at osclaims@austrian.com (Note: For US and Canadian residents only) |
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| When writing to us, it's important to include the following information: |
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- Your e-mail address
- First Name
- Last name
- Miles & More card number
- Company name, address
- Business Deprtment/Title
- Street address
- City, State and Zip Code
- Telephone
Flight Information:
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Ticket Number
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Flight Number (ex OS88)
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Flight Date
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Origin City
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If your inquiry concerns delayed/damaged luggage, please enter your reference number:
ex. JFKOS12345
Please note:
Reimbursent requests for baggage related issues must include the airport reference number as well as original receipts or copies of credit card statements. |
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