Toll Free Reservations:

in the USA: 1-800-843-0002
in Canada:  1-800-843-0002

Austrian Airlines Vacation Center
(for vacation packages only)

1-800-790-4682

Baggage Services/Lost Luggage:

(718) 670-8600

Miles&More:

1-800-581-6400

Customer Relations:

(718) 670-8600

Ticket Refunds:

1-800-843-0002

Group reservations:

1-800-843-0002 Ext.3

Cargo:

1-800-637-2957

Lost or Damaged Baggage Irregularities:

Please provide us with as much information as possible, to find your luggage.
osclaims@aua.com (For US and South American Passengers only.)

Flight Complaints:

We are very sorry if you've had a bad flight. Please give us some details. 

Site Feedback:

We want to know, what you think of our website. Let us hear your suggestions and comments - good or bad.
feedback@aua.com

Information request:

If there's anything you'd like to know about Austrian Airlines that you can't find on this site, drop us an electronic line. infousa@aua.com

No City Ticket Office at this location.
Please call our toll free number
800-843-0002 for reservations and information.